For online ordering and technical assistance:
For corporate, retail and product inquiries:
8am to 7pm EST Monday - Friday
1. How do I return or exchange a product?
2. How can I check my order status?
3. Is it too late to change or cancel my order?
4. Do you ship internationally?
5. How do I enter a promotion code for my order?
Have another question?
View our full list of FAQs
We ship anywhere in Canada.
Domestic shipping | International shipping | Multiple addresses | Military shipping
We accept major credit cards in all of our stores and online.
Payment info overview | Secure shopping guarantee
Learn how to cancel or change an order.
Cancel an order | Change an order
Our sizing charts take the guessing game out of what size to buy.
Carter's sizing chart | Oshkosh B'gosh sizing chart
Not right? Just don't like it? No problem! We want you to be happy with your purchase.
Mail returns | In-store returns | Exchanges |
Price adjustments | Defective products
Let's wrap it together. Give a great gift in one easy step.
Gift box packaging | Gift cards | Wish lists | View your store only gift card balance
Get a sneak peek into our exclusive online and in-store promotions.
Sales | Coupons
Your need-to-know information destination.
AODA Policy | Social Responsibility | Skip Hop Product Registration | Skip Hop Replacement Parts | Skip Hop Product Recalls
Carter’s | OshKosh B’gosh is a baby and children’s clothing retailer offering value pricing throughout Canada.
Carter’s offers a unique, fun and friendly atmosphere in which to work.
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